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This should allow you to run the Print and Scan Doctor and resolve your issues. If the issue still persists after trying out the steps. Try uninstalling the print and scan doctor from your PC and install the latest version of print and scan doctor and check if it helps. Install the latest version of PSDR 5.0.2 using this link. People who own, use, and support HPdevices.If the solution provided worked for you, please mark accepted solution for this post. Thank you for participating in the HP Community. HP Smart Tank 510 Wireless All-in-One series NOTE: Content depends on device type and Operating SystemĬategories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more > Full Feature Software - Web Pack Installation Package - Information - Download Topic > Subtopic Download and Save the Full Feature Software installation package or the Easy Start Software.If using a printer USB cable between the printer and the computer, disconnect the cable before installing the printer software.Check (for the Printer) in Devices and Printers > If found, Right-Click Printer and Remove - If any changes are made, that is, you remove anything, Restart the computer and sign in.Uninstall any printer software from Control Panel > icon view > Programs and Features.If the full driver printer software is (already) installed but not working,

Printer - Full Feature Software - Install Next, Check / Correct the Printer Properties so the driver is pointing at (selecting) the HP driver (and not the Microsoft driver) Next, Optionally install the Universal Scan Software (for OCR). The printer is in need of having the Full Feature Software / full driver printer software installed. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.